Alfred Agent

With the Knowledge Capture app, you can benefit from your team's accumulated knowledge. With this app, agents can do the following: search the help center directly from the ticket include lin...

If you've configured your help center to support multiple languages, you can publish content in those languages. The workflow for localizing Help Center content into other languages is as follows...

By changing colors and fonts, you can quickly change the look of your Help Center. For more information, see Help Center branding. You can also change the design of your help center. If you have e...

This FAQ is a section in the General category of your Help Center's knowledge base. We've created this category and some general sections to help you get started with the Help Center. The Help Cen...